311 Call Center Logo

Dial 311 to Contact Your City Customer
Service Agent 24/7 or send an e-mail.
Outside the City: 916-264-5011

City Services & Forms
Online 24/7

City Resources

Office of Public Safety
Accountability

Office of Public Safety Accountability

In 1999, the Mayor and Sacramento City Council established the Office of Police Accountability for the purpose of monitoring the investigation of citizens’ complaints. In July 2004, the City Manager, with City Council approval, increased the Officer’s responsibilities to include the Sacramento Fire Department. The Office was renamed the Office of Public Safety Accountability (OPSA).

The Director has broad oversight authority that includes the evaluation of the overall quality of performance by employees and the authority to encourage systemic change. The Office specifically tracks and monitors high profile or a serious complaint case to conclusion, reviews completed investigations, and advises the City Manager of any deficient investigations. The Office is under the direction, control and supervision of the City Manager.

Annual Reports

For paper copies of any of the following, please contact us at (916) 808-5704 or write to us at: Office of Public Safety Accountability, 915 "I" Street, Fifth Floor, Sacramento, CA 95814