City Services simplified: 24-hours a day, 7 days a week, 365 days a year.

Sac City 311 is an easy to remember phone number that residents, businesses and visitors can use to request service, report problems or get information from the City of Sacramento.

Here to serve residents, visitors and businesses.
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Dial 3 - 1 - 1

  • Toll free within Sacramento (Cellular service providers may charge for air-time)
  • Dial (916) 264-5011 from outside the City of Sacramento
  • TTY 916-808-8563
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Your City, Your Call,
Your Email

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More Information

Why Call 311?

311 provides a single point of contact for City of Sacramento government services. We handle requests for building permits, stray animals, utilities services, and much more. Our 311 customer service agents undergo extensive training to ensure each caller gets a courteous, quick and accurate response - 24 hours a day, including weekends and holidays. More...
Email 311