Office of the Director

For customer service assistance, please contact the City Operator at 311 / (916) 264-5011.

Core Services

• Provide fiscal support and customer service for the department
• Manage the City Operator program
• Hire and train employees
• Provide department technology support
• Promote the department through media releases, media advisories, and special events

Division Goals 2006-2012

• "WOW!" the Customer
• Demand Efficiencies
• Advance City Council Goals
• Value Each Other

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