On-Street Parking

Questions and Answers

How do I pay for my parking citation?

Citations may be paid for online, by telephone, by mail or in-person at the Revenue Division. All citations must be paid within 21 calendar days from the issue date on the citation or a penalty will be assessed. If you want to contest your parking citation, please click here to see the contest process.

There are three ways you can pay your citations:

1. Pay online: Please click here to pay parking citation online.

2. Pay by phone: Please call1-888-266-1314 to pay by telephone.  Please have your citation number and form of credit card payment available (only Visa or MasterCard accepted) when you make your phone calls.

3. Pay in-person or by mail: Please visit or mail your payment to:

Revenue Division
New City Hall                                       
915 I Street, Room 1214                                      
Sacramento, CA 95814

Office Hours: Monday – Friday, 7:30 a.m. – 5:30 p.m. (Closed on holidays)

Payment plan options or questions about how much is owed on a citation may be directed to the Revenue Division at 916-808-8500 (Monday – Friday, 7:30 a.m. – 4:45 p.m., closed on holidays).

What can be done about a car parked illegally on my street?

Call the On-Street Parking complaint/help desk at (916) 808-5323 or click here for more information.

How may I contest a parking ticket?

You must complete a citation contest form, attach any supporting evidence and mail or bring in-person all paperwork within 21 days of the citation issue date to Revenue Division, 915 I Street, Room 1214, Sacramento. For more information, call (916) 808-8500.

Citation contest form & additional information

How can I get a permit to park in front of my house?

Call On-Street Parking at (916) 808-5354 for information on the Residential Permit Parking Program or click here for more information.

Who do I call to request parking enforcement or to report a faulty parking meter?

Call On-Street Parking complaint/help desk at (916) 808-5323 or click here for more information. Please provide address and street name, vehicle description (color, make, and model) and license or meter number.

What other types of permits are available?

Residential Parking:

1. Resident Permit
2. Visitor's Permit
3. Temporary Permit

Non Residential Parking:

1. Temporary Construction Zones (Signs)
2. Emergency
3. Delivery
4. Mall
5. Special Events
6. Construction (on dash)
7. Carpool