Contact Us

Contact Customer Service

For any Utility service related to water, sewer, drain, garbage and recycling service, please dial 311 or (916) 264-5011 for assistance, 24 hours a day, 7 days a week.

For Utility Billing questions Customer Service can be reached at 808-5454 from 8:00 a.m. to 4:15 p.m. Monday through Friday, (excluding holidays).

For your convenience you may use our web form to e-mail your Utilities questions to a Customer Service Representative 24 hours a day, 7 days a week.

*: Indicates required information.
Type of question:*	Billing    Water, sewer, drain, garbage and recycling
Name:*
Street Number:*
Street Name:*
	Sacramento, CA
Zip Code:*
Phone #:*
Email address:*
Account Number:
Description of the Billing Question: